Terms of service

Saif Athletics — Terms of Service

Last updated: 21 October 2026

1. Introduction

Welcome to Saif Athletics. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, together with our applicable store policies, including our Shipping Policy, Returns and Refund Policy, and Privacy Policy.

Please read these terms carefully before placing an order.

In these terms, “Saif Athletics”, “we”, “us” and “our” refer to the business operating this online store. “You” and “your” refer to the person visiting our website or purchasing our products.

2. Eligibility and Use of Our Website

You may use our website only in accordance with applicable laws and these terms.

You must provide accurate and complete information when placing an order, including your contact details, delivery address and payment information.

You must not use our website for unlawful purposes, attempt to interfere with its security or operation, or engage in fraudulent activity.

We reserve the right to take appropriate action where we reasonably believe that our website is being misused, subject to applicable law.

3. Products and Product Descriptions

We aim to ensure that product descriptions, images, colours, sizes and other information on our website are accurate.

However, colours may appear differently depending on your device and screen settings. Minor variations in photography or presentation do not necessarily mean that an item is different from its description.

Please review product descriptions and size charts carefully before ordering.

Nothing in this section excludes your legal rights if a product is faulty, misdescribed, incorrectly supplied or otherwise fails to meet applicable legal requirements.

4. Prices, Currency and Taxes

Product prices and available currencies are displayed on our website and at checkout.

Prices, promotions and product availability may change from time to time. Changes will not normally affect an order that we have already accepted, except where a correction or other action is permitted by law.

Any shipping charges, taxes or other amounts payable at checkout will be displayed where applicable.

Our handling of customs duties and import charges is explained in our Shipping Policy. We will not rely on these terms to impose charges that were not properly disclosed or that we are legally prohibited from charging.

5. Orders and Order Acceptance

When you place an order, you are submitting a purchase request for the selected products.

After placing an order, you may receive an automated order confirmation email. This confirms that we have received your order; it does not necessarily mean that the order has been finally accepted.

We reserve the right to decline or cancel an order where there is a legitimate reason, such as a pricing error, suspected fraud, a stock problem or an inability to fulfil the order, subject to applicable law.

If we cancel an order after payment has been taken, we will arrange the appropriate refund in accordance with applicable law.

You are responsible for checking your order details before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has been dispatched.

6. Payment

Payment must be completed using an accepted payment method available at checkout.

By submitting payment details, you confirm that you are authorised to use the relevant payment method.

Payments may be processed by third-party payment providers, which may apply their own terms and privacy practices.

We may take reasonable steps to verify transactions and prevent fraud. Any action taken in relation to a payment or order will be subject to applicable law.

7. Shipping and Delivery

Our products are shipped from China to the United Kingdom, Europe, the United States, Australia and other destinations available at checkout.

Orders are typically processed within 3–5 business days after the order is placed and payment is confirmed.

Delivery times vary by destination, shipping service, customs processing and local delivery arrangements. Where an estimated delivery period is provided at checkout or otherwise agreed with you, we will use reasonable efforts to meet it.

Tracking information will be provided after dispatch where available.

Please ensure that your delivery address is accurate and complete. If you discover an error, contact us promptly.

Further information about shipping, delivery delays, customs charges and missing parcels is set out in our Shipping Policy.

Nothing in these terms removes our legal responsibilities for delivery or limits your rights if goods are not delivered within the period required by law or agreed with you.

8. Returns, Exchanges and Refunds

Our Returns and Refund Policy explains how to request an exchange, return or refund.

Where available, voluntary sizing exchanges are subject to stock availability and the applicable return conditions.

If we send an incorrect item or an item arrives damaged or faulty, please contact us so that we can investigate and provide the appropriate resolution.

Any restrictions on voluntary returns or exchanges apply only to the extent permitted by applicable law. Statutory cancellation rights and legal remedies for faulty, damaged, incorrectly supplied or misdescribed goods remain unaffected.

Please review our Returns and Refund Policy before placing an order.

9. Promotions and Discounts

Promotions, bundle offers, discount codes and other special offers may be subject to additional conditions, which will be displayed when the offer is advertised or used.

Unless expressly stated otherwise, promotional offers cannot be combined with other discounts.

We reserve the right to correct genuine errors in promotions and to withdraw or amend future offers, subject to applicable law and any commitments already made to customers.

10. Intellectual Property

Unless otherwise stated, the content created for our website, including original text, website design elements, graphics and other materials, may be protected by intellectual property laws.

You may not reproduce, distribute or commercially exploit content owned by Saif Athletics without appropriate permission, except where permitted by law.

Third-party names, logos and trademarks remain the property of their respective owners. Nothing in these terms claims ownership of intellectual property belonging to another party.

11. Website Availability and Security

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted access at all times.

Maintenance, technical problems, security incidents or circumstances outside our reasonable control may temporarily affect the website.

You must not attempt to gain unauthorised access to our systems, introduce malicious code or interfere with the operation or security of the website.

12. Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful.

Subject to that restriction, we are not responsible for losses that are not reasonably foreseeable or for losses arising from matters outside our reasonable control, to the extent permitted by applicable law.

We remain responsible for obligations that the law requires us to fulfil, including applicable consumer rights concerning product quality, delivery, refunds and other statutory remedies.

Nothing in this section limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or restricted.

13. Personal Information

We collect and process personal information in accordance with our Privacy Policy.

Information may be used to process orders, arrange delivery, provide customer support, prevent fraud and meet legal obligations.

Please refer to our Privacy Policy for details about the information we collect, how it is used and the rights available to you.

14. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

We do not control all third-party websites or services and are not responsible for their content or privacy practices.

Your use of third-party services may be subject to separate terms and conditions.

This section does not affect any legal responsibility that we may have under applicable law.

15. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, website, products or legal obligations.

The latest version will be published on this page with an updated revision date.

Changes will not retrospectively remove rights or obligations that have already arisen where doing so would be unlawful.

16. Governing Law and Consumer Rights

These terms are subject to the laws applicable to the operation of our business, without removing any mandatory consumer protections that apply to your purchase.

If you are a consumer purchasing from another country, you may retain rights under the mandatory consumer protection laws applicable to you.

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.